Cookie Policy

Understanding how we use cookies to enhance your experience

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain functionalities.

When you visit CleanWorks, we may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period). These cookies help us understand how you interact with our website and allow us to improve your browsing experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionalities such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for the website to work.

  • • Security and authentication
  • • Load balancing and performance
  • • Shopping cart functionality
  • • Form submissions

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.

  • • Google Analytics (anonymized data)
  • • Page views and user journeys
  • • Content performance metrics
  • • Error tracking and debugging

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices. They may be set by us or by third-party providers whose services we have added to our pages.

  • • Language and region preferences
  • • Accessibility settings
  • • Recent activity and history
  • • Chat widget preferences

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns. They are usually set by our advertising partners.

  • • Targeted advertising campaigns
  • • Social media integration
  • • Conversion tracking
  • • Remarketing and retargeting

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use several external services that may set cookies:

External Services We Use

Google Services

  • • Google Analytics (analytics)
  • • Google Maps (location services)
  • • YouTube (video content)
  • • Google Fonts (typography)

Social Media

  • • Facebook Pixel (marketing)
  • • LinkedIn Insight Tag (analytics)
  • • Twitter Widgets (social integration)

These third-party cookies are governed by the respective privacy policies of these providers. We do not control these cookies and recommend reviewing their privacy policies for more information about how they use your data.

How We Use Cookie Information

The information collected through cookies helps us in several ways:

Website Performance

Monitor website speed, identify technical issues, and optimize loading times for better user experience.

User Preferences

Remember your settings and preferences to provide a personalized experience on future visits.

Security

Protect against fraud, abuse, and unauthorized access to ensure secure transactions and data protection.

Marketing Optimization

Understand user behavior to improve our services and deliver relevant content and advertisements.

Analytics

Analyze website traffic patterns, popular content, and user journeys to enhance our offerings.

Compliance

Meet legal requirements and industry standards for data protection and privacy regulations.

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category.

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • • View what cookies are stored and delete them individually
  • • Block third-party cookies
  • • Block all cookies from certain sites
  • • Block all cookies
  • • Delete all cookies when you close your browser
  • • Receive notifications when cookies are being set

How to Change Cookie Settings

Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Preferences → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Cookies and site data

Please note: Disabling certain cookies may impact the functionality of our website and limit your access to some features. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Cookie Retention Periods

Different types of cookies are stored for different periods:

Cookie Type Retention Period Purpose
Session Cookies Until browser closes Temporary functionality
Authentication 30 days Keep you logged in
Preferences 1 year Remember settings
Analytics 2 years Website performance
Marketing 2 years Advertising optimization

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

How We'll Notify You

  • • Email notification for significant changes
  • • Website banner notification
  • • Updated "Last modified" date at the top of this policy
  • • Continued use of our website constitutes acceptance of updated terms

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us:

Get in Touch

Address

CleanWorks
125 High Street
London EC3V 1AA
United Kingdom

Business Hours

Monday - Friday 9:00 AM - 5:30 PM
Saturday
Sunday

Last updated: